Schneider Electric digitizes supply chain

Schneider Electric, a global specialist in energy management and automation, is digitizing its supply chain with the help of Shippeo. Schneider wants to gain more insight in the real-time location, status and estimated time of arrival (ETA) of all its outbound deliveries in order to improve customer experience and operational efficiency.

Shippeo, a European market leader in supply chain visibility, helps internationally active companies to use real-time logistics data for customer service and operational excellence. The platform provides shippers, carriers and end customers with continuous monitoring and maximum accuracy of expected arrival times for each delivery, allowing them to quickly identify problems and anticipate them in a timely manner.

Tracking all Schneider Electric deliveries

Schneider Electric will initially use the Shippeo platform to track all outbound deliveries from its warehouses to its distribution partners. Supplying products through stores in virtually every country in the world, these distribution partners generate more than 40% of Schneider’s total sales and are therefore crucial for the group.

“Customer satisfaction and quality are an integral part of the company’s growth strategy,” comments Reynald Lefebvre, Europe Transportation & Customs Director at Schneider Electric (photo, left), which has offices in more than 100 countries. “By having real-time and predictive visibility we’ll be able to provide our customers with prompt answers and automated notifications of their incoming deliveries, which increases trust and enables them to focus on smoothly running their businesses.”

Maximum transparency and service

According to Lucien Besse, COO and co-founder of Shippeo (photo, right), the collaboration with Schneider Electric is aimed at achieving maximum transparency and service. Shippeo was founded in 2014 and tracks more than three million shipments a year for clients such as Carrefour, Faurecia, Auchan and Leroy Merlin. The platform operates worldwide and works with carriers in more than 20 countries.